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Phase II Restart: The University is now open for limited research operations; only authorized personnel will be admitted on campus. More info here.

Information Technology

Our mission is to provide the best possible information technology resources and services in support of scientific research. Information Technology (IT) is responsible for the security, administration and maintenance of the campus computer and telecommunications networks.

  • E-mail Security Training
    An online training course to prepare you for common e-mail security pitfalls
  • RUNet Account Management
    Change your passphrase, set/update your account recovery questions and answers, and request an RSA Token for use with VPN

Help Desk

Monday – Friday
9 a.m. – 6 p.m.
IT Pavilion

*Note: E-mail sent to helpdesk@rockefeller.edu from a non-Rockefeller e-mail account will not be accepted. To contact the IT Help Desk via e-mail, use a Rockefeller or RU Affiliate e-mail account.

Submit a request